I cannot navigate to the next month, or even click on days outside the next 5 days as everything is greyed out. Completed all the information requested in the app and it keeps sending a Code 5 - 503 error and cannot submit the information. To report after entry and complete COVID-19 symptom self-assessments (unless exempt from the 14-day self-quarantine requirement ). No other Canadian ports.seems like many do not know what is needed. So tired of this Arrivecan. We were just about to book a wonderful trip to the Canadian Rockies but the next day we cancelled the trip. Update ArriveCAN to the latest version on PlayStore. Sorry, I realize I could have been clearer. You can try any of the methods below to contact ArriveCAN. How do I get my information uploaded for my trip? I have clicked about 15 times for an email so i can change password. Canadian immigration update: New stand-alone Federal Pathway under Economic Mobility Pathways Pilot commencing in the summer, Canadian immigration update: Expansion of the ability of family to work in Canada, Dual tax residency in a post-pandemic world, online version of ArriveCAN available here. Some issues cannot be easily resolved through online tutorials or self help. What should I put in for that field for Trudeau airport? However I am getting code pf 400. I am supposed to go to Canada on Thursday, August 26. So what can we do? Could not get any more android updates from Samsung went fro android 6 to 8 so no more updates supplied. And did you used to have a Beeker (muppet) picture? For any questions you may have about Canadian immigration, the Gowling WLG Immigration Group would be pleased to assist. Do not understand why. I believe that you are on the7-Day Glacier Discovery Northbound that embarks in Vancouver but disembarks in Whittier, Alaska. Fornunately we had a border agent with an abundance of common sense, and, as well, we had our printed copies of vaccination records, so we were passed without incident. Do I submit my info within 72 hours of boarding in Vancouver, on May 11,or within 72 hours of disembarking on 25. Open the app store on your device and check if an update is available. Windsor woman faces frustrations at the border after not filling out Comments? An official announcement is expected Monday, according to the source. You are able to fill out ArriveCan (Passport Information, etc) months in advance either by app or web. Thank you Ms G and FouremcoFour, may I call you Four?, you are correct on my cruise info. What is silly is requiring guest to submit a SECOND arriveCan app prior to departing Canada via cruise ship after submitting one to enter the country. click "Force Stop". I changed password then , but no email received for verification code. In fact, the addition was in June. Zero stress. Can you cancel the ARRIVECAN e-mail we put in? Submission of ArriveCAN form has been at 0% for over an hour. Darren Major is a senior writer for CBC's Parliamentary Bureau. Now arrive Canada app says phone is rooted or does not support existing system. Individuals must, unless exempted under the Isolation Order: If an individual does not use ArriveCAN to provide information before entering Canada, they will not be able to use ArriveCAN to comply with the above requirements. Hi , As of April 1, 2022: The COVID-19 pre-entry testing requirement to Canada was removed. Announcing Our 2023 Cruisers' Choice Award Winners! Please can you provide some assistance. That's all they seem to be interested in anyway, instead of having to perform this elaborate waltz with ambiguous forms? If youre flying in to join a cruise immediately, enter the address of your terminal. I can clock on the dropdown calender, but it only gives me the next 5 days as an option to select. This story has been updated from an earlier version that erroneously stated the government announced the addition of a CBSA declaration form in the ArriveCAN app in August. Thank you We had to complete ArriveCan prior to arriving in Halifax. To travel by plane or rail within Canada, you need to be fully vaccinated, but no test is required. Anyone entering Canada must make an ArriveCAN submission each time. Been trying for 3 days twice a day. In an environment with very good WiFi connection, an error message Code QR - 503 appears. Could that be the problem? ArriveCAN no longer collects information on behalf Every sister's fantasy, deleting her brother and redoing him! "For those people who are comfortable and have found a way to use it, then maybe they can be in a separate [customs] line," she said. please those what to do or a phone number I can call for help, Hi Team, Completed all the information requested in the app and it keeps sending a Code 5 - 503 error and cannot submit the information. our ArriveCAN was checked at the cruise terminal when we embarked. A very typical public health response during a pandemic. Powered by Invision Community. Hello Sir/Madam, I am arriving in Montreal. Pressed Reset Password and reset code will be sent to my email. I went online and disscovered that there were numerous issues with people trying unseccessfuly to use the app at the airport. vaccination, mandatory use of ArriveCAN, and any testing and ArriveCAN is not providing additional detail, just advance notice of travel. I am not able to access as it states to check email address or password or check internet connection. Unable to sign in, keep getting message that its timed out immediately after clicking next, I re-installed app then it said it doesn't recognize my email or password even after changing password, tried both on my android phone and on my i-phone neither system works. When travellers finished inputting their information, they wereemailedreceipts to show to Canadian border officers upon arrival. The first part is for everyone coming into Canada by car, train, or plane. Joseph Gerald Maurice Beauregard. This was the day after they had opened the border. ArriveCAN on the App Store I put in the wrong e-mail address and she can't receive the verification code on her iphone. There are situations where individuals are not required to use ArriveCAN prior to entering Canada, including: Further, if an individual is entering Canada who is exempt from the Isolation Order, for example, if they are performing essential work, such as medical support, essential services, trade or transport, or cross-border work, they are only required to submit their contact information and COVID-19 symptom self-assessment. needs to scrap it NOW!!! Kristine D'Arbelles,a spokesperson for the Canadian Automobile Association (CAA), a non-profit travel agency, said she has heard from a number of travellers who have complained about using the app. So many cruises cancelled. I have your answer. Have tried to get a reference number from you so I can change my password. The purpose of mandatory disclosure through the ArriveCAN app is to enable CBSA and health officials to more effectively track individuals entering Canada that may have been exposed to COVID-19 or who are subject to the Order in Council: Minimizing the Risk of Exposure to COVID-19 in Canada Order (Mandatory Isolation) (the "Isolation Order"). Have forgotten my password. Finally got a confirmation that data was received, but upon arrival at the border, it did not record my wife's info. I have the most update to date version of the app and have tried this multiple times already. Land Border Crossing. On 5/18/2022 at 8:42 AM, Kellie in Texas said: Question 2: When you . Let me know You can also view your E-Receipt in the ArriveCAN mobile app or by signing in online." The customs declaration is likewise Your Canada Border Services Agency Declaration details. Completed the ArriveCAN but didn't know that the receipt was supposed to show an A, I, or V beside your name to confirm you as exempt from quarantine. I hope this helps as I've seen people spending hours on the phone only to be told that there are glitches with the app and to try again later. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. So disappointed!!!! ArriveCAN speeds up the process as vaccination certificates of all variations are preprocessed. 72 hours before embarkation (noon) for PCR test. You are entering Canada twice so that requires two QR codes. Pulling issues faced by users like you is a good way to draw attention of ArriveCAN to your problem using the strength of crowds. And if you think something this simple is craziness, I suggest you avoid travel to any country requiring a visa. Individuals can also include multiple travellers in an ArriveCAN submission, should they be travelling with a spouse or common law partner, their children, or any other adult for whom they are a legal guardian as long as every individual in the submission will be staying together at the same address for the entirety of their quarantine or isolation period. How to resolve ? Every time one enters Canada one has to complete an ArriveCAN submission. Not sure its correct to state definitely that completing ArriveCan for a second time is always correct. I will wait a while, hopefully they will scrap ArriveCan. With the government set to make the app optional, here's a breakdown of what ArriveCAN was built to do, why it's so contentious and what possible uses it might have in the future. Frustrated Regina travellers searching for answers with ArriveCAN app I have problems submitting my application keep having an error pf-200 although my internet is fine. I tried a trial run of the app. I get 'Code PQ - 503' when submitting my form. Yes, you will need a new ArriveCAN submission before boarding. If you are still having problems, try resetting your password. I have tried connecting to several WiFi and also tried over cellular. Solve all ArriveCAN app problems, errors, connection issues, installation problems and crashes. Some of the areas during registration were hard to get to because they would be covered up by some message. Ive tried to create an account over the past couple weeks but app continues to show Loading. I am glad I did. Trying to add another traveller but once I've input all the info it freezes and stays frozen at 0% 'Please wait while your ArriveCAN traveller is saved." Kindly advice how to proceed. If an individual does not have access to the App or online portal, they can complete ArriveCAN by calling the toll-free line 1-833-641-0343. PS: Getting far worse: after choosing a strong automatic password on my iPhone, the automatic fill in first replaces my email address with the confirmation number and then doesnt find my password because it looks for some Canadian website. Ive been pretty accepting of all the Covid protocols and travel hurdles but the Canadian Ministry of health have seriously lost their minds. Fully vaccinated Canadians and permanent residents crossing the border were no longer required to quarantine upon their return but they were required to upload their vaccination documentation in the app. Date is setted right so what i can do to change it..time is now 09.05 even i get to Montreal 2.9.2022 23.05. i have all info about flights and covid proofs in the app. The next day on both times we received a email stating that we where to quarantine for 14 days .We tried to get this problem resolved by calling arrivecan but no one new how to help us in order correct this this problem. I am travelling to Canada tomorrow (Monday Aug 1) so worried about what to do, It wont let me submit our account.it keeps saying code PF-400.what should i do, Doesn't accept POM1Z0 as Hornpayne Ontario postal code, Keep getting error PF-200 when trying to submit the form, My husband and I are quarantined and we arent even Canada. Dear, and password . No problems. I don't have a smart phone, so already at disadvantage. Moderated for relevancy and science but not for opinion. ArriveCan app - Canadian Cruisers - Cruise Critic Community Just start a new trip. Stuck at 0% and Please wait this is twice. If you haven't received the code after a few minutes: make sure you entered the correct email address in ArriveCAN check your spam, junk, and/or promotions folder You sure? I did! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I submitted all the info for the Covid vaccinations that I received . That goes forever. . I have all the required documentation, passport, Vaccine documents, etc. If one boards a cruise in Canada that does not return, no submission is required. After entering address in Canada unable to progress further. I have tried to complete the sign up. It is after so many times of trying impossible to use ArriveCan. App has been stuck for 30 minutes now on "Please wait while your ArriveCAN traveller is saved" - showing 12% hasn't moved at all. Trying to use the form Wrong date is set for arrival but can not find a way to change date, First and foremost Id like to say we all waited for 2 years for the border to open up. Gosh, that was a long time ago. Then confirm "Reset Network Settings". But it gets worse: at my second attempt BEFORE arrival, using the forget password option produces a popup that blocks the text field, so you are stuck. The question about other countries visited doesnt allow a answer no. Earlier this week, Conservative MPsargued Poilievre'sgrowing popularity pushed the Liberals to begin reconsidering their border measures, including ArriveCAN.
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