Excellent insurance company very easy to use and very low prices would recommend this to all my friends and family, Extremely quick and easy to obtain insurance. Travel Insurance by Go Skippy is administered by Just Travel Cover. Before posting your question please check to see that it has not already been asked. [29], The company changed its legal name to Somerset Bridge Insurance Services on 6 December 2019. If you choose to pay by Direct Debit we will charge a Direct Debit set up fee. GoSkippy promises to always try to give our customers the highest level of cover for the most competitive price for. We are a UK based insurance broker, set up to bring you great insurance at the most competitive prices. GoSkippy Insurance Reviews | Read Customer Service Reviews of goskippy I have just been on the phone with an Agent at Go Skippy. GoSkippy Insurance Reviews | Read Customer Service Reviews of goskippy Its cheap for a reason and it will probably cost you if you ever have to claim from them. spent a fortune on calls getting through to them, weigh it up and see if it's cheaper to pay the remainder (two months) or to cancel, I wouldn't use that company again if they paid me, hope it doesn't cost you too much :). Each policy is then scored against those features and assigned a rating based on a scale of 1 to 5 - so you can see at glance . While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. [20] The following month Eldon sent call centre workers home while it trailed moving their work to South Africa, stating that it was "entering into a period of consultation with up to 200 members of staff across the business". 81% of customers say they would recommend the service. Please click here to access our help centre and find the best way to deal with any queries you have. I cancelled insurance within cooling off period and before cover had started.GoSkippy charged me 25 which they did not refund. Liz loves to cut through waffle to give consumers the info they really need to make a good decision. Looking to contact us a different way? 2023 Trustpilot, Inc. All rights reserved. Awful, rude, rip-off insurance company. that aims to provide you with the tools you need to make better I did it online instead and got charged 40. Insurance underwriters determine if the contract is profitable for the insurer. We use dedicated people and clever technology to safeguard our platform. Quoted 350 for the year.. then hit with a 50 admin fee and a 50 direct debit set up fee..guess they are 2 different types of admin! I changed the reg on my car and when I called, they wanted to charge me 50 just to change the reg. But I only agreed to let my friend use my bank to pay insurance, so I signed papers in my name. They will not reply now and I have to allow 8 weeks for them to do so before the matter can be taken to the FCA with more to follow because of discrimination ,but I hope any reader will get the picture of how this firm operates if not by my complaint then from the many others listed. Failure to do this could result in a rejected claim later on. Read what some of our 300,000 customers have to say. written by Discover the key differences between a cash ISA and a stocks & shares ISA and which option is right for you. They may be a few quid cheaper on their premiums, but they claw that money back through charges. Check out what 14,423 people have written so far, and share your own experience. on 02/10/2018, No helpfull staff, stayed hours on the phone. I have been told it is because it is to do with new criteria rules amended by the new insurers. on 09/09/2021, This is one of the worst insurers I had to deal with very unprofessional, not doing their job right, complicating things and in general just rubbish. We appreciate any feedback our customers provide to help us to continuously improve our service moving forward. Aimed predominantly at younger drivers, GoSkippy Insurance is a trading name of Eldon Insurance Services Ltd, which administers insurance in the UK on behalf of Gibraltar-based Southern Rock Insurance Company Ltd. Excellent prices, super easy sign up process very impressed, They are always finding ways to get some extra money out of you, I will not recommend it to anyone. Never again! We also charge a fee if your policy is cancelled. GoSkippy is owned and administered by Eldon Insurance Services. Sent me a document stating Its would be cancled on the 14th them another document stating it will be cancled on the 31st looking for any way to take your money. cvFigueroa377 Affordable price Banks has pointed to a conflict of interest. Do you agree with GoSkippy Insurance's star rating? our partners for featured placement of their products or services. Oh and I must not forget to tell you about their inability to open email attachments in full resolution, I sent my licence and ncd over a dozen times. Thank you. Alternatively, you can call GoSkippy to discuss your requirements and share details about the car you plan to insure. Tried to charge me double when I wanted to change to a less powerful car then ended up cancelling my policy Im now with a different company who treat me with respect I have family members who say the same they wont renew with them again. We would like to take a look into this further for you. Rock Services' main activity seems to be "recharge of goods and services" with Southern Rock Insurance. Here are 8 tips for writing great reviews. Go Skippy Insurance Complaints & Reviews - A Spokesman Said I guess i am a joke then? We endeavour to ensure that the information on this site is current and will hopefully give you some great answers that you find useful. Gradient AI is a leading provider of proven artificial intelligence (AI) solutions for the insurance industry. GoSkippy Insurance does offer some optional extras to provide you with more protection in certain areas. For full details regarding cancellation of your policy We also ensure all reviews are published without moderation. [27] From June 2017 the GoSkippy brand began appearing alongside that of Leave.EU on the campaign's Facebook and Twitter posts, including one featuring a photo of the burning Grenfell Tower stating "An amnesty for Grenfell illegal immigrants? decisions. The customer service is a joke, nobody knows what theyre doing and nobody is competent at all. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket. You can view and validate documents by using your online portal. I wish I could put 0 stars. I had a problem paying on line. The prices are always worth it and customer service is excellent. The specific benefits to your insurance policy will vary depending on the level of cover you choose and the insurer that is able to provide the cover through GoSkippy Insurance. This was certainly my experience this morning when my call was being taken by an operator of yours in South Africa. Them wanting the outstanding payments as a bulk payment otherwise it can affect your credit rating, your brother's insurance will be cancelled and it could affect him getting quotes for a new insurance. The table below sets out what fees are applicable if you choose to cancel your policy with us. "[28], The Guardian reported in April 2018 that the UK Information Commissioner's Office was investigating whether Eldon shared data with the Leave.EU campaign. Find out how we combat fake reviews. Applied Underwriters developing InsurTech tools to help brokers with Avoid avoid avoid I was with these for a few years zero loyalty staff cant speak English very well charge a fortune to change on the policy talk to you like dirt when you have an issue. Which even though, they say it is out of their hands it is an ADVICE, which they have decided to adhere by and cancel. with us, please refer to our Terms of Business. on 07/01/2020. We are a UK based insurance broker, set up to bring you great insurance at the most competitive prices. And vice versa. written by Never will we purchase an insurance policy from these services. my grandson purchased motor cycle insurance from you last pm you asked to see a copy of his driving license but he is having trouble emailing it to you. Thomas St, London, SE1 9RG. What is covered under my GoSkippy policy? I will be not be renewing with them! 371Black Many months later, i was forced to cancel the insurance because i could not pay the premium due to the loss of my job. This means we search a panel of insurers to find you the best deal to suit your needs. Stay away from this company as they promise to also get back to you and they never do! written by It looks like you have have signed a permission of use form, this is just to say you give permission for your account to be used, kind of a fraud prevention. To crown it all, i have been receiving numerous emails and letters from Go Skippy threatening to hand over the debt of 219.38 to the Insurance Collection Bureau and a default will be registered against my credit file. Check out what 12,646 people have written so far, and share your own experience. Going green? on 09/02/2020. Yes. All rights reserved. For the love of god Ive never come across people who cannot answer simple questions. before cancelling. If all else fails, contact your local Citizens Advice Bureau. They can be contacted by post at the following address: GoSkippy Insurance, Lysander House, Catbrain Lane, Cribbs Causeway, Bristol BS10 7TQ. Eldon's parent company was then the Gibraltar-based Southern Rock Holdings, which also owns Southern Rock Insurance. Still waiting for my refund been like 12 days been told last 3 days will go in each day but still waiting sarcastic call handlers stay clear of it cheap for a reason. If you cancel it could result I. Companies can ask for reviews via automatic invitations. After many attempts to get the reason I was given a complaints email address by a Team Manager from GoSkippy and my emails were returned as not delivered 3 times. The agent i spoke to blatantly told me, while trying unsucessfully to stifle her laughter, that they can not stop sending the letters. 101Tilley Just the same when you use another persons card for phone purchases, some companies require the card holder to be present and give the relevent information. Do you agree with GoSkippy Insurance's 4-star rating? They may be the cheapest overall quote on gocompare but they request unnecessary money for changing the smallest of things. Check each cover level to see which offers the best value. We are sorry to hear of your recent dissatisfaction. [3] It specialises in motor vehicle insurance and currently operates under the trade names GoSkippy, Footprint, Plato Insurance Services, and Vavista. They are very helpful, have a lot of clout and very knowledgeable as most of them are retired professionals. [25] Brittany Kaiser, a former director of Cambridge Analytica, has said that when she visited Leave.EU HQ in late 2015 she saw Eldon employees staffing a call centre for the campaign She added that she thought the staff, most who had never participated in politics before, were calling leads or current customers of Eldon. 51% of car insurance customers could save 407.05. In fact after I received the letter to say my Insurance was being cancelled they did not advise the finance company at all and nobody knew that they had cancelled it when I called. Absolutely not! AVOID GO SKIPPY AT ALL COSTS THEY ARE NOT INTERESTED IN HELPING THIRD PARTIES. The company markets itself as a provider of competitively priced, no frills products. My first attempt at payment failed as your site timed it out. A fresh insurance broker here to bring you first class insurance at competitive prices. Created in collaboration with eToro, Over half of Brits plan to make a New Years resolution in 2023, Level 2, 20 St Thomas St, This gives you more choice, but does mean you have to go through the quote process to see exactly what will be included in your cover. I am dumbfounded to say the least. written by SerenityMcLeod107 on 23/01/2023. They told my boyfriend that he owed 300 and then 2 days later told him he owed 1200! seems like Im not the only one who had this experience. We do appreciate this type of feedback from our customers as It will allow us to resolve any problems that occur and help us to improve our services moving forwards. I would recommend to anyone looking for a fairly-priced car insurance policy. What a joke of a company, why can you not refund from a simple mistake but you make life harder by trying to charge even more on top. As I work in insurance I have provided them with all the details of the claim including photos, estimates and witness statements but just keep getting fobbed off. Hi Emma, thank you for your feedback. Insurance is a necessity, so we think it shouldnt cost an arm and a leg. The fee is calculated as a percentage of insurer calculated premium and the result of individual risk calculations based on information provided by you in your quotation for a policy. Who underwrites Skippy? offer credit facilities from a panel of lenders. [17][22] In November the Business Choice Direct brand was moved to a newly created subsidiary company of which Eldon owns 51%. Tesco CC: 1200 0% Until March 2014. Get a car quote Customer help 84% Of reviewers recommend GoSkippy 24/7 UK Based claims support 90 secs How often a policy is sold with GoSkippy It's simple. My next step will be asking for a refund, which I really dont expect to get. Registered office: Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ They immediately said that I was cancelling so there is a fee of 75, l only paid 65 for the policy. He was correct there is so many organisations involved you loose tack who you spoke with. We aim to provide a straight-talking, friendly service with a product thats easy to buy and manage. Go Skippy Insurance Reviews - goskippy.com/car-insurance - Review Centre GoSkippy Insurance (@GoSkippy) / Twitter As for their google reviews, they get their friends to put up good reviews! AlexEs Just before Christmas 2013, the company's auditors, Baker Tilly LLP resigned, reporting that the relationship had broken-down because "by failing to supply accurate information, management is imposing a limitation of scope on our work." on 27/02/2019. on 22/05/2020. I'm glad I've chosen skippy for my insurance. On customer review platform Trustpilot, GoSkippy has 4.2 out of 5 stars and a rating of Great, based on more than 9,600 reviews. Kernel_Sanders Forumite. Then theyve told me I have to pay 75 to cancel. Go Skippy Insurance Reviews - goskippy.com/car-insurance. Learn more about Nestls recent performance and where you can invest in Nestl shares. All fees charged are as follows: may also receive compensation if you click on certain links posted on We pride ourselves on giving our customers top quality, five-star Defaqto* rated cover with a range of add-ons. Have been insured with Go Skippy for 18 months, received notification this week that they are cancelling my policy as the underwriter has deemed my new address to high risk, I moved 4 months ago, only now seems to be an issue. Star Ratings | Motorbike insurance - Defaqto Report them! The new insurers are the same as the old ones only trading under a different name and my circumstances have not changed over the years. reference number: 786446). GoSkippy Insurance Third Party Fire and Theft cover. The table below sets out what fees are applicable if you choose to cancel your policy with us. Wiuld rather go with direct line or company where they take their customers seriously and with respect, written by PROVIDENT INSURANCE whom my new care is insured through were amazing at changing this with a charge for premium and a small admin feel unlike yours. on 20/09/2018, Absolutly terrible experiance! Gannon left at the end of August 2012,[2] and by the end of the year the company began leasing office space on the Cribbs Causeway development in Bristol to house the GoSkippy operation and Banks subsequently hired a number of Brightside's staff. ","anchorName":"#what-is-the-claims-process-for-goskippy"},{"label":"GoSkippy car insurance customer reviews","anchorName":"#goskippy-car-insurance-customer-reviews"},{"label":"Pros and cons for GoSkippy car insurance","anchorName":"#pros-and-cons-for-goskippy-car-insurance"},{"label":"Verdict","anchorName":"#verdict"},{"label":"Frequently asked questions","anchorName":"#frequently-asked-questions"}]}, The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the marketyet. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket. We take customer satisfaction very seriously and appreciate any feedback our customers provide to us to help us continuously improve our service going forward. I couldnt sort my insurance out online as it told me to phone them up within 5 minutes they had me sorted and on the road thank you so much and I would definitely recommend to anyone, Good insurance company used the a few times and they've been great, Lovely customer service, so polite and understanding. I called to ensure I had filled everything in correctly and the lady was super patient and thorough. All sorted thank you. I am shocked by the amount of bad reviews but Im also not surprised at all because theyre horrendous! by. Upon request, the monetary amount of any such fee will be disclosed to you prior to you purchasing/renewing the policy. Renewed my policy paid full amount upfront but yet several months later had fines through the post from Dvla and several other anpr as having a uninsured vehicle!! Anyone can write a Trustpilot review. GoSkippy Insurance Reviews | Read Customer Service Reviews of goskippy.com I politely asked that Go Skippy stop sending threatening letters and emails to me. All I can do is warn others PLEASE dont use this company for your insurance, even if its the cheapest. We're here to help, however, please note this account is NOT monitored 24/7. on 23/01/2023. We use dedicated people and clever technology to safeguard our platform. GoSkippy Insurance claims to source the best deals to suit your budget-friendly needs, with a focus on young drivers. Then to top it off after trying to make a payment over the phone my bank blocked my card because to cut costs goskippy use Nigerian call centres! Contact Us. It took the staff member all of three minutes to action the cancellation. The Medicare buying decision is mandatory, occurring annually for most people in the US age 65 and older. We are actually one of the fastest growing brokers in the UK. [17] According to the company website they also moved into new offices in Eastleigh. Contact us via Post GoSkippy Insurance Lysander House Catbrain Lane Cribbs Causeway Bristol BS10 7TQ Call us 0344 840 6302 Email us talk2us@goskippy.com